Dr Carmen Ng is currently the General Manager (Elderly Services) of the Hong Kong Housing Society (HKHS), overseeing the elderly housing and related services to assist the elderly to age in place. Before joining HKHS, Dr Ng had been the Head of Consumer Education of the Consumer Council, Secretary-General of the Community Investment and Inclusion Fund of the Labour and Welfare Bureau, Executive Director of the HK Alzheimer’s Disease Association, and Chief Operating Officer of the Senior Citizen Home Safety Association, where she assisted in developing new service models to respond to the changing needs of the elderly and the society at large.